In this blog post, we shared a recap of the video trends these marketing leaders presented to help guide your video marketing strategy in the coming year.

#1 Show Don’t Tell

Video has become a popular entertainment, and educational tool for personal and professional uses as the format engages multiple senses and increases information retention among customers and employees.

In this discussion, Kristi shared the following eye-opening stat, “People retain 90-95% what comes from video vs. 10% from written content”. She went on to say, “if you are tired of prospective residents asking the same questions over and over again, show a video they will retain it better”. 

Andrew elaborated on this point by sharing that at Conversion Logix, video has become a go-to media format for clients to showcase their property and within the company between employees. He shared the effectiveness of sending videos within the organization to quickly communicate a point or demo instructions for a task, providing a reference that employees can go back to. 

#2 Authentic Video Engaging Prospects

With the popularity of video formats like TikTok and Instagram Stories, the demand for authentic video content is growing. When it comes to apartments, this means that apartment seekers are expecting real-life reflections of what a community is actually like.

Kristi advises property managers to gather behind-the-scenes content. While the everyday renter may not think about some of the things that go into getting an apartment ready to rent during their search, things like watching the carpets being cleaned, new paint, and unit upgrades could increase affinity for the community through video.

It’s also important to note that just because authenticity is on the rise, doesn’t mean low-quality visual content is. Andrew mentioned that it’s still important to create visually appealing video assets but to focus on the message, delivery, and content over high-production styling.

#3 Repurposing Video Marketing Assets to Extend Your Budget

Brands are extending the life of their video content by repurposing it. Prospects are demanding video in various formats and across many different channels. To keep up with this demand, communities can take video assets they are already developing, like virtual tour content, and reuse them across assets like their ads, emails, and social media channels, or as a lead generation opportunity. 

During the live event, Kristi shared a story of a community that pre-recorded video tours and pre-recorded videos of post-tour follow-up messages from the property manager. The community leveraged these authentic videos on multiple platforms and even tried testing the videos in ads. The result was a 300% ROI! Their team built awareness and trust by using the community’s staff and a personable approach to talking about the community.

#4 Accelerate the Sales Process

Using video in the tour process can save communities three times as much time. “The average tour lasts 14 minutes while the average in-person tour lasts 45-50 minutes”, says Kristi. Considering the staffing crisis the industry is experiencing, leveraging virtual tours to sell your community while in-person staff focuses on prospects further down the sales funnel is key. 

Andrew illustrated the importance of video in the prospect journey by sharing a recent Zillow study that found people used to tour five communities in person and are now only going to two. “The more we can meet people how they want, the better the experience. That way, the people on site are there because they want to be there versus they have to be there.”, says Andrew.

#5 Experimenting With Video Marketing

Creating video marketing content can feel intimidating for many operators which is why they don’t get started. In the live event, Kristi encouraged operators to get more comfortable on camera by doing it more often and putting themselves out there. “It’s ok to be vulnerable,” says Kristi. We are all learning and trying new things when it comes to video. The more you do it, the better you will be at it.

The speakers both shared the importance of testing new things with video to find out what resonates.

Andrew remarked, “what I think is going to work isn’t always right.” You don’t always know for sure what video content will grab people, especially with ads which is why A/B testing is so valuable. He went on to share a recent experience when he was analyzing the results of a multifamily video ad campaign. Everyone thought the video that was less polished and more off the cuff wouldn’t perform as well as the polished video. On the contrary, the less polished video outperformed the traditional style video ad two to one in conversions on the website. 

With the new technology built into ad platforms, video testing is more accessible than ever and is something everyone should try.

Bonus: AI-Generated Video Marketing Tips

At the end of their discussion, Andrew and Kristi tested out the trending AI platform ChatGPT to see if AI software had additional video marketing tips to share. The AI shared the following advice for operators and marketers working with video that was spot on.

Don’t Miss Our Next LinkedIn Live

Wish you had the chance to watch this discussion live? Follow Conversion Logix on LinkedIn to make sure you are the first to know when we have our next LinkedIn Live event.

The post 5 Video Marketing Trends You Can’t Ignore in 2023 appeared first on Conversion Logix.

YouTube has over 1 billion monthly viewers (Google) and is used by over 70% of U.S. adults (Pew Research Center). It’s no secret that YouTube is an incredibly popular marketing channel. So why aren’t more marketers incorporating YouTube into their marketing strategy?

The Problem

There is a long-standing belief that in order to succeed in video marketing you have to have expensive equipment and a team of videographers, actors, and editors. When faced with expensive video production costs and time constraints marketers become too intimidated to add YouTube to their strategy. According to a recent study by Social Media Examiner, only 14% of marketers are advertising on YouTube. Paralyzed by the expectation that a YouTube ad has to be as highly produced as a TV commercial, over 80% miss out on YouTube advertising.

Asking the Right Questions

What if this long-held assumption wasn’t actually true? What if you could produce a video ad without high production assets? Would it perform as well? We analyzed a sample of apartment YouTube ads to find the answer to the question, “Does video production quality have an impact on YouTube ad performance?”. We looked at two types of video ads, highly produced videos, and professionally edited slideshow videos comprised of images, music, copy, and call to actions. Here’s what we found.

High Production Videos Don’t Perform Better Than Professional Slideshow Videos

Communities that spent thousands of dollars on highly produced video footage did not have markedly better ad performance than communities that spent less than $300 in editing fees on professional-looking slideshow video content.

Slideshow Video Results vs. High Production Video Results

View Rate

View rate is the percentage of people who are presented with your ad and watch your entire ad, watch more than 30 seconds of your ad, or engage with your ad. The view rate for slideshow video ads was only 22% lower than the view rate for highly produced videos. If you stopped here and only looked at view rate you might think highly produced videos performed slightly better than slideshow videos. It’s a good thing we didn’t stop here. When we dove deeper and studied the rate of clicks and leads these ads generated we saw a different story.

Click-Through Rate

CTR measures the percentage of people that saw your YouTube ad and clicked on the ad to visit your website. Click through rates on slideshow videos were 3% higher on average than highly produced videos.

Cost Per Click

CPC measures the cost for every click on a YouTube ad. Slideshow video ads had a 17% cheaper CPC than the highly produced videos in our sample.

Goal Completion Rate 

Goal rates measure the percentage of website visitors that came from your YouTube ad and then took a lead generating action on your website (scheduled a tour, clicked to call, claimed an offer, filled out a form, etc.). The rate of goal completions coming from slideshow video ads was 2% higher than highly produced video ads.

What does this mean for Communities?

You can run a successful YouTube ad campaign without spending thousands on video production.

The factors that determine YouTube ad performance have more to do with targeting decisions and platform management than they do with the production level of your video content.

While the view rate for slideshow videos was 22% lower, the areas of ad performance that matter most (ad clicks and leads) revealed better performance for slideshow videos at a lower cost per click. If a community has less than $300 to spend in editing fees they can promote a professional-looking slideshow video and see even better costs per click and goal completion rates.

Does your community have high-quality image assets and a website? You have the key ingredients to get started with YouTube advertising.

Finally ready to give YouTube advertising a try? Speak with an experienced multifamily marketing professional today.

The post High Production Video Ads vs. Slideshow Video Ads appeared first on Conversion Logix.

At one point, ideas like conversion software, analytics-driven marketing, and dynamic video advertisements were innovations that apartment marketers saw coming on the horizon. Headed into 2020, these ideas and others have established themselves as necessities for those in the apartment marketing space. So which trends do you need to know about in 2020?

1. Live Chat as the Gold Standard of Communication

One key trait that your prospects share with other consumers in the digital age is their desire for instant gratification. They’re browsing through your website quickly, and as questions pop up, they’d like answers as quickly as possible regardless of the time of day.

According to a study by EConsulting, 50% of customers are expecting businesses to be open 24/7. This means that incorporating live chat becomes critical to generating those all-important leads, and not allowing all those visitors to slip through the cracks as they visit your site outside of regular business hours. Moreover, live chat has a 73% satisfaction rate, compared to phone calls (44%) and emails (61%).

For a more in-depth analysis regarding the benefits of live chat juxtaposed with chatbots, see this post.

2. Video Ads Go from Important to Critical

It’s no secret for marketers that using video advertisements positively contributes to KPI’s. Interweaving your services within an aesthetically pleasing visual representation of your brand makes a big difference between communities that are able to convert, and those who are not.

Video usage in conversions have increased from 25% to 37% in 2019, per Rocketium. This clearly displays the importance of both incorporating videos into your funnel as well as the direction that the market is headed towards.

With the slow death of cable television, American adults are spending more time than ever on video content online with the increased popularity of platforms like YouTube. In 2019, users spent a weekly average of nearly seven hours watching online videos, which represents a 59% increase from just three years prior in 2016 (Limelight, 2019).

On YouTube alone in the past couple years, viewers are spending over 7,300 hours on apartment related video content, so incorporating videos into your advertising budget becomes all the more important. To learn more about the most effective and practical ways to put video ads into practice on YouTube, check out this blog post.

3. Conversion Software for Qualifying Leads

Another key trend in the apartment marketing space is the utilization of conversion software. With only 22% of businesses being satisfied with their conversion rates (EConsultancy), it’s clear that everyone wants to convert leads at a higher rate. Emerging as a solution to this problem, communities are now implementing conversion software to automate tour scheduling, deliver compelling offers, and filter for qualified leads.

Tour Scheduling

In the area of tour scheduling, the usual process involves filling out an application or contacting the community via phone, email, or an in-person visit. This process causes delays in the scheduling procedure, leading to unwanted drop-offs.

Conversion software cuts through those extra steps by being present on every page, allowing prospects to view available tour dates, and self-schedule tours at their own convenience.

Compelling Offers

Many communities that are promoting offers on their sites are following a sub-optimal, outdated strategy. A potential lead visits your website, a pop-up offer comes up, and before having any interaction with the site’s content are given an incentive to close the offer because the only way to view the information they’re seeking is to close the offer entirely, never to see it again.

Using the right conversion software allows your site to deliver prospects value and relevant information, while keeping compelling offers on each page in a non-intrusive manner. These offers can be conveniently minimized without removing them from sight completely, as well as quickly swapped out with other offers without any development expertise.

Qualifying Leads

Filtering out unqualified prospects was once an arduous task that leasing teams spent hours upon hours on. But now, by using markers like income, desired floor plan, and number of residents, leads can automatically receive an email informing them of their qualification status, resulting in a tremendous amount of saved time.

With potential leads being pulled in a myriad of directions, the need to filter them and quickly progress them down the sales funnel becomes of great importance.

The Conversion Cloud specializes in qualifying and converting multifamily housing leads, offering these innovations and others. Check it out here.

4. Refining Social UX

One of the timeless elements of marketing has always been user experience. At it’s core, UX measures the quality of interactions between users and a given brand. An improvement in UX will make for a higher quantity of conversions and overall customer satisfaction.

Within social audience targeting on Facebook, UX has become of increased importance recently. The social media giant reports that there are presently 7 million advertisers on the platform, up from 4 million in 2016. With this uptick in competition, standing out through optimized and personalized ads has become all the more important to generate leads.

Facebook has stated that there are three primary dimensions for evaluating the performance of ads including visual quality, engagement, and conversion which need to be optimized to refine UX.

Visual Quality

Practical steps to improve visual quality in your ads include avoiding things like putting too much text, using sensationalized language, and withholding key information.

Engagement

For improving engagement, there are a number of heuristic methods that are available. Using vertical videos, adding multiple images using the carousel format (if you have an abundance of quality images), and adding movement through animation are all options to consider.

Conversion

A pragmatic approach to increasing your conversion rates on your ads is to make them more engaging through the avenue of an improved call to action and post-click experience.

Navigating through the ins and outs of creative software for creating eye-catching visuals and high quality ads can be a tall-task for many communities. For assistance in maximizing ad quality, schedule a call today.

Conclusion

Headed into 2020, ideas like conversion software, analytics-driven marketing, and dynamic video advertisements and others have now firmly established themselves as necessities for those in the apartment marketing space. Looking for help getting started? Schedule a call today.

The post Four Apartment Marketing Trends You Can’t Ignore in 2020 appeared first on Conversion Logix.

Facebook and Instagram steal a lot of the spotlight in the advertising world. But they aren’t the only powerful players in the advertising game. Google’s social media frontrunner, YouTube is now the most used social media platform in the country. More U.S. adults use YouTube than Facebook, Instagram, Snapchat or Twitter.

They aren’t just watching cat videos all day either. American adults are watching thousands of years of apartment video content. In the past few years, YouTube viewers spent over 7,300 years of watch time on apartment and home tour videos (YouTube Advertising).

We know most U.S adults watch YouTube, and we know that they are watching apartment content, but are they watching ads?

On average, one-third of people who are presented with one of our client’s apartment ads actually views (watches or engages) with the ad. (Google defines a view as someone who watches 30 seconds of your video, someone who watches the duration of the video if it’s shorter than 30 seconds, or someone who interacts with your video.) These views aren’t expensive either. It only costs an apartment advertiser $0.05 per view (on average) to reach apartment seekers in their local area.

So what is holding so many communities back from advertising on YouTube? Many communities don’t know much about the advertising options that exist on YouTube or what to include in the video creation process. In this blog post, we share five best practices communities can use to overcome those hurdles and successfully advertising their community on YouTube.

1. Run 30-second or longer in-stream video ads

Over the last few months, we’ve been testing a variety of video lengths for apartment ads on YouTube. We’ve tested 6-second bumper ads, 15-20 second in-stream ads, and 30 second or longer in-stream, ads. We’ve found that in-stream video ads that are thirty seconds or longer receive better ad engagement rates than their shorter counterparts.

Bumper ads had the lowest click through and post view rates when compared to 15 seconds, 20 seconds, or 30-second ads. These short, six second ads, don’t provide enough time to successfully introduce apartment communities on YouTube. While these short ads aren’t the best for building brand awareness, they can be helpful as a reminder retargeting ad for someone who has already visited a community’s website and are able to recognize the brand from a quick video ad.

2. Highlight the location of the community

Location. Location. Location. This is one of the most important things to an apartment seeker. If you leave out your location or fail to present it prominently at the beginning of your ad, people will skip or ignore your ad. It’s critical that your advertisement is relevant to the viewer. Even if your targeting options only encompass your local area, you still need to make it clear that you are an apartment community located in “X” area at the beginning of the video. It’s even more helpful to the viewer when you describe where your community is in relation to landmarks or well-known neighborhoods.

3. Give prospects a tour of your community

Apartment ads that feature a tour have higher click through and post view rates than apartment ads that only feature lifestyle content. Our previous research found that combining both tour and lifestyle content leads to even better ad performance.

Apartment seekers want to see your community. They want to know what the units look like and they want to see the amenities in action. Make this tour content even more engaging by showing someone using the apartment unit or enjoying the community’s amenities. To learn more about tour vs. lifestyle video best practices, check out this blog post.

4. Use affinity targeting and custom intent targeting

YouTube runs on Google’s ad platform, and Google has been making many of the features that are available in search ads, available within YouTube. One example of this is custom intent audiences. Communities can now target people on YouTube who search for apartments in their local area. We’ve found that non-brand local apartment campaign keywords work really well for keyword targeting on YouTube (think “apartments near me”, “apartments located in (city)”, “apartments near (city)”).

Advertisers can also use affinity audiences (these are similar to Display or Facebook audiences) to target people on YouTube. These audiences allow advertisers to target people who are ready to move, people who have been searching for apartments, and a variety of interest-based options like people who like pets, people who like fitness, foodies, etc.

5. Segment ads by floor plan

If you want to get the most out of custom intent targeting, consider creating video tours of different apartment units. Then present these ads to apartment seekers interested in specific floorplans. Blend affinity audiences and custom intent audiences so that every time someone in the market for an apartment in your local area searches 1 bedroom floorplans, they see an ad for your community’s 1 bedrooms. This strategy is especially helpful for communities who end up with a lot of vacancies for a specific floorplan and need to get the most qualified traffic possible.

The post 5 Best Practices for YouTube Apartment Ads appeared first on Conversion Logix.

College-aged students live on their mobile devices. Most spend their time watching videos and using social networking sites. Student housing communities have a variety of choices when it comes to marketing on social media video sharing platforms. YouTube, Facebook, Instagram, and Snapchat all have a share of this market’s attention.

Each of these platforms has its own purpose and communication style. In this blog post, we show you where your target market is engaging with video content, the opportunities, and limitations that these platforms provide student housing marketers, and strategies for getting the most out of these communication channels.

How Students Use Social Media Platforms

In a previous post, we wrote about Gen Z’s online behavior, “What Student Housing Needs to know about Gen Z”. In this blog post, we shared a Google Think study that found that 51% of teenagers spend 3 or more hours a day on social networking and 71% spent 3 or more hours a day watching videos. In recent years, social media channels have put a greater emphasis on video creation, sharing, and promotion.

YouTube, Facebook, Instagram, and Snapchat remain popular among this generation in part because of this group’s preference for video-based content and engaging messaging platforms. While college students interact with all of these social platforms, the way students use these platforms, how frequently they use them, and how they view branded content on these platforms differs.

YouTube

What are the kids doing these days? Watching YouTube videos. Along with the rest of the U.S. adult population. According to Apple, YouTube rose from the third spot in 2017 to the first spot in 2018 in the app store. YouTube beat out Snapchat and Facebook as the free app with the most downloads of the year. A whopping 96% of 18-24-year-olds watch YouTube videos. YouTube usage is the fastest growing among Gen Z (59%) compared to Snapchat (56%) and Instagram (55%).

While YouTube is a popular channel for students to search for and watch video content, it’s not where Get Z prefers to follow brands (only 5% selected it as the number one platform they prefer to use to follow brands). Other studies show that while YouTube isn’t the number one place Gen Z prefers to follow brands, it is a place that Gen Z is comfortable seeing branded content. 79% said that it is always or ok to see branded content on YouTube from influencers.

So what do Gen Z students use YouTube for?

YouTube is where Gen Z is going to discover informative content and enjoy entertainment.

• 66% watch how-to videos.
• 51% watch YouTube for a good laugh.
• 24% use it for shopping recommendations.
• 23% use it to keep up with the news.

Facebook

A majority of college-aged students have a Facebook account (80%), but they don’t use the platform to consume branded content and connect with brands as much as older millennial siblings and their parents. Only 15% of Gen Z prefer Facebook as their number one platform for following brands. 26% of Gen Z uses Facebook to keep in touch with friends but the experience is more passive than Snapchat or Instagram. One of the primary uses Facebook provides 18-24 years olds is to sign up for and create events. Facebook is also a place where Gen Z goes to watch the news and look for shopping recommendations. Though 16% use Facebook to look for shopping recommendations, a greater percentage use YouTube or Instagram.

Video content on this platform is more likely to appeal to the parents of students looking for housing than the students themselves. A Nielsen study found that Gen X spent on average 6 hrs 58 min per week on Facebook (the highest platform usage among the age groups studied).

Instagram

Popularity for Instagram has surged in recent years. The platform introduced stories, direct messaging, a TV channel, and new discovery and shopping functionality. Today 81% of 18-24-year-olds use Instagram and 55% use the platform several times a day. Gen Z is more comfortable with seeing branded content on Instagram than other social platforms (Facebook, YouTube, Snapchat).

In a recent survey of 2,400 Instagram users, one-third became more interested in a product or brand after seeing it on Instagram Stories. 70% of Gen Z consume stories content on Instagram.

Snapchat

78% of college-age students use Snapchat, 82% use it daily, and 71% use it multiple times a day. People under the age of 25 use Snapchat for 40 minutes on average every day, more than Instagram’s latest stat for the same demographic. Gen Z is more likely to consume stories content on Snapchat (73%) than create it (58%), however, stories creation is more popular in Snapchat than Instagram (39%) or Facebook (13%).

Although students are actively engaging in creating Snapchat content, Snapchat is the platform that students are the least comfortable following brands on. Gen Z primarily uses Snapchat to interact with their friends (Gen Z prefers to use Snapchat over Facebook and Instagram for this purpose) and therefore are less likely to welcome content from people outside of their network.

The Opportunities and Limitations of Organic vs. Paid Social Video Campaigns

YouTube

YouTube’s advertising opportunities are expanding. YouTube released “ad pods” last year (two ads per break at the beginning and/or middle of a video) on browsers and are rolling out these back to back ads on mobile this year. Recent research has shown that video ad watchers on YouTube mobile watch over 60% of ads. YouTube ads are unique in that they are more likely to be seen and heard. 95% of YouTube ads are audible vs.15% of Facebook videos. Google claims that audible videos receive more brand awareness, ad recall, and consideration, another reason why this ad platform may be one of the best opportunities to reach college students in 2019.

YouTube isn’t the place that most students are looking to follow brands and many communities may find it difficult to maintain the level of video production needed to create an active and consistent YouTube channel. For this reason, student housing communities have more to gain from pre-roll video ads than organic marketing strategies on YouTube.

Facebook

Organic reach is declining on Facebook as the platform makes room for more advertisers in the feed. Organic content is more likely to be shared in the feed of students and parents if it receives lots of views, likes, shares, and comments in a short period of time. This is becoming harder and harder to achieve as fewer and fewer people see the content in the first place. Video content, however, stands a greater chance of receiving visibility in the news feed than static photo content.

Facebook pages are still a good opportunity for communities to share event details, show off reviews and post about their community, but most of the action that these pages receive will likely be driven by active searching, rather than news feed discovery.

Communities can extend their visibility in the newsfeed using ads. Ad campaigns offer more robust targeting and optimization strategies than sponsored posts, increasing the chances that communities get the kind of interactions they are looking for from their social content on Facebook.

Instagram

Instagram still provides communities with opportunities to expand their reach organically through feed and stories content, but just like Facebook, organic reach is declining. Since Facebook owns the platform, Instagram ads have the same targeting and format options that Facebook ads offer. Your community can target students at a specific university interested in apartments and certain hobbies, activities, people, and brands. Video ads can be presented in the newsfeed and in the stories feed.

In Instagram stories you can show three different ad formats: 15-second video, single image, or carousel (three back to back 15-second videos). In our experience running Instagram stories ads for apartment communities, click-through rates tend to be lower than ad campaigns that run in the newsfeed but the traffic tends to be engaged (the prospects complete online conversions or stay on the site for a while). With most video ad campaigns, it isn’t uncommon to see a smaller, yet more engaged group of website visitors.

Snapchat

Communities looking to use this platform have three main options to reach students. They can post to their stories, create Geofilters or run ad campaigns.

Communities looking to attract followers and post to stories organically will see high viewership rates among followers but struggle to gain followers in the first place. Hootsuite claims that for every 1,000 followers, 900 will watch your story, but Gen Z isn’t as likely to follow brands on Snapchat as they are in Instagram or Facebook.

Brands can pay for Geofilters to try to build brand awareness among students. Geofilters are graphic overlays that Snapchatters can place over the images and videos they sent to friends. Communities can target specific radiuses (around a stadium during a game or around a college campus) for a limited period of time. These filters tend to be expensive to run in popular locations for a prolonged period of time and require a skilled graphic designer to create.

For those communities that don’t have a large Snapchat following and who don’t want to pay a premium for filters will have better luck getting traffic from ads. Ads in Snapchat can be no longer than ten seconds (a few seconds less than Instagram stories). Ads can run in between friend’s stories, creator’s stories, and publisher’s content. Communities can target affinity audiences and send students directly to the community’s website. While these campaigns receive higher bounce rates (they tend to get more accidental clicks) they also tend to get more overall traffic than Instagram stories and they have been known to generate online conversions.

Social Video Marketing Strategies

Whether you’re running a video ad campaign on YouTube, Instagram, Facebook, or Snapchat, there are a few fundamental things student housing communities should incorporate in their ad campaigns.

Be Relevant

Ads are skippable, swipeable, and scrollable. Communities only have a matter of seconds to capture a student’s limited attention when they run a video ad. What’s the key to getting prospects to pay attention? Relevancy.

If you were about to watch a video on YouTube and you saw an ad about an apartment community with no clear idea of where the community is located, would you watch it?

It’s imperative that at the start of your student housing video that you make sure students know that you are an apartment community located near their university. Unless you make this crystal clear within seconds, they will likely skip your ad.

Beyond the basics of communicating who you are and where you’re located, what else helps communities establish relevance with their audience?

Pricing, floor plans, and amenities.

Price is the most important factor for students when looking for a community. While many communities may not want to lead with price in their videos, it can be used as a way to qualify your audience and elicit more from those that can afford your community. Since many communities use dynamic pricing, incorporating ad messaging later in the video that says, ”Pricing ranging from $1200’s-$1800’s” or “Prices starting at $1300” can help your community establish relevance without using exact pricing.

Our team conducted a YouTube ad performance study and found that videos that incorporated both tour and lifestyle content led to more ad engagement than videos that only incorporated tour or lifestyle content alone.

Use your video content to highlight the amenities that students care about. If your units are fully furnished, pet-friendly, and have updated features, showcase these in your video. Make sure to show what the units look like and mention which floorplans you offer to maintain relevancy and qualify prospects.

Be Authentic

Gen Z, more than any other generation, is sensitive to inauthentic online content. Most choose to follow influencers and consume stories content because they perceive this content to be more trustworthy and genuine. The newsfeed in Instagram and Facebook is still considered to be a place for polished, less realistic content. Stories content in Instagram and Snapchat tends to be more user-generated, unpolished, and playful.

What can your community do to create a more authentic video ad?

Show your community in a realistic light. Video content can be both high quality and authentic at the same time. Give a short video tour of your community and showcase real people using your amenities. Consider incorporating real resident testimonials. 86% of Gen Z reads reviews before making a first-time purchase using their own money, and about two-thirds need to read at least 3 reviews. Film resident reviews of your community that feel honest and informative. Consider weaving this content together as the voiceover in a video ad. If you incorporate this content in a Facebook or Instagram ad, consider captioning the content. While most users watch YouTube and Snapchat videos with the sound on, most don’t in Facebook’s platforms.

Guide the Prospect to the Next Step

End your videos with a clear call to action. We know that leasing agent’s number one goal is to sign leases, but there are steps that prospects take before they get to that stage of the funnel. For some communities, running a campaign with a See Floorplans, Learn More, Tour Today, or Attend Our Event call to action can lead to better results. If you are serving a retargeting ad to someone who has already visited your site, a stronger “Tour Now” or “Lease Now” call to action may make more sense.

Even though this message is known as a “Call to Action” we don’t recommend your community use a “Call Now” message at the end of a student housing campaign. Most students prefer to engage with your community online over making a phone call. Students are more likely to use tour scheduling tools and live chat services to answer questions and set up appointments instead of placing a phone call.

Conclusion

College students use popular social media platforms differently. Communities need to understand the way students use these platforms and where and in what format students want to see content from apartment communities. The days of spray and pray with social media are over. Communities looking to effectively use social platforms to reach college students need to consider investing in advertising. Apartments looking to get the most out of their ad dollars should create videos that are relevant, authentic and that lead prospects to the next stage in the customer journey.

The post Social Video Marketing Strategies for Student Housing appeared first on Conversion Logix.