The Goldilocks Rule of Digital Marketing

  • 5 March 2012

Chances are you’ve read Goldilocks and the Three Bears. If you haven’t, go find it online somewhere and then come back.

Okay, so now that we’re all on the same page, why do I bring up Goldilocks and the Three Bears? It’s simple: when Goldilocks broke into the bears’ house, she ate the porridge that was “just right.” Not the porridge that was too hot or too cold, but just the right amount.

This is also true of your customers. If you do too little digital marketing and advertising, they won’t remember you, but if you do too much, they’ll get annoyed and purposely not do business with you because of your annoying ads.

A new survey released from Upstream says that 20% of Americans would stop using a brand’s product or service if they received too much advertising. That’s a lot of people. Can you afford to lose 20% of your customers?

We are constantly checking our campaigns to make sure they don’t show up too frequently. For example, our Retargeting campaigns are designed and fine-tuned so they only show our client’s ads 10-15 times over a month. Studies have shown that’s the optimal balance between not enough and too much exposure.

Don’t let this fear of the Goldilocks rule stop you from doing advertising, as you won’t even have any customers if you don’t do any marketing and advertising. Instead, do your best to strike the right balance between too much and not enough, because, unlike the three bears, we want Goldilocks to eat that porridge.

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